If you need assistance while using Adept Lexicon, multiple support options are available to ensure you can get help quickly and easily. Whether you have a question, encounter an issue, or want to suggest an improvement, support is always within reach.
Live Chat Support
The fastest way to get help is through live chat support.
How to Access Live Chat
Click the “Need Help?” button in the sidebar
A live chat window will open
Describe your issue or question
Live chat allows you to receive real-time assistance while continuing to explore the platform.
Email Support
If your issue is not time-sensitive or requires additional detail, you may contact support via email.
When to Use Email
Account-related questions
Billing or subscription inquiries
Follow-up on previous support conversations
Email support provides a direct way to communicate with the team at your convenience.
Submitting a Feature Request
Adept Lexicon welcomes user feedback and feature ideas.
How to Submit a Feature Request
Open your Account menu
Navigate to the Feature Request page
Submit your suggestion or request
Feature requests are reviewed and considered as part of ongoing platform development.
Choosing the Right Support Option
Live Chat: Immediate help or quick questions
Email: Detailed or account-specific inquiries
Feature Requests: Ideas and suggestions for future improvements
You are welcome to use whichever option best fits your needs.
Summary
If you get stuck while using Adept Lexicon, help is always available. Use the “Need Help?” button for live chat support, reach out via email for detailed inquiries, or submit ideas through the Feature Request page. The support team is here to help ensure a smooth and productive experience.