If you’ve recently signed up for the Sibyl AI Free Trial and are now being prompted for payment, you may be wondering why. Below, we’ll explain how the free trial works, potential reasons for the payment request, and steps you can take to verify or resolve your trial access.
How the Sibyl AI Free Trial Works
The Sibyl AI Free Trial includes:
50 free credits to use within the platform.
7 days of access, whichever limit is reached first.
This means that once you either exhaust all 50 credits or reach the end of the 7-day trial period, the free trial ends, and Sibyl AI will prompt you to subscribe for continued access.
Why You May Be Seeing a Payment Request
There are a few reasons why you might be asked to pay even though you signed up for the free trial:
You Used All 50 Free Credits
Each interaction with Sibyl AI consumes a portion of your 50-credit allowance.
If you’ve reached your limit before the 7-day period is over, your trial has effectively ended.
The 7-Day Trial Period Has Expired
The trial begins the moment you sign up and lasts for 7 consecutive days.
If 7 days have passed, even if you haven’t used all 50 credits, the trial will expire, and a payment option will be required to continue.
Account Issues or Sign-Up Confusion
If you signed up previously, even if you didn’t use the service, your 7-day trial may have already expired.
In some cases, users may have multiple accounts, and the trial may be linked to a different account.
What You Can Do Next
To confirm your free trial status:
✅ Check if you have remaining credits – Were you able to use all 50 credits?
✅ Verify when you signed up – Has it been more than 7 days since your initial registration?
If you believe there is an error, or you need help checking your account details, please reach out to Secret Energy Support, and we’ll be happy to assist you.
We appreciate your patience and look forward to helping you get the most out of Sibyl AI!
Best regards,
Secret Energy Support Team