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How Do I Cancel My Sibyl AI Subscription
How Do I Cancel My Sibyl AI Subscription
Updated over a week ago

If you need to cancel your Sibyl AI subscription, you can do so through the Sibyl AI website, the Apple App Store, or the Google Play Store. Follow the instructions below based on where you initially subscribed.


Option 1: Cancel via Sibyl AI Website

If you subscribed directly through Sibyl AI's website, follow these steps:

  1. Log in to your Sibyl AI account:
    πŸ”— Go to Account Settings

  2. In the menu section, click on "Account."

  3. Scroll down to "Subscription Possibilities."

  4. Click the "Cancel Subscription" or "Downgrade" button.

  5. Follow the confirmation steps to complete your cancellation.

Step 2: Cancel via PayPal

If you subscribed using PayPal, you will need to cancel the automatic payments directly in your PayPal account.

  1. Here’s how to find your automatic payments on the PayPal website:

  2. Login to Paypal:

    1. Click Payment Preferences.

    2. Select the merchant "Sibyl" or "Braintree"

  3. Cancel the Subscription:

    • Click "Cancel" to stop all future automatic payments.

πŸ“Œ Note: PayPal will confirm your cancellation, and no further charges will be made.

🚨 Important: You will retain access to your Sibyl AI plan until the end of your current billing cycle.


Option 2: Cancel via Apple App Store (iPhone/iPad Users)

If you subscribed through the Apple App Store, follow these steps:

  1. Open the Settings app on your iPhone or iPad.

  2. Tap your Apple ID profile (your name at the top).

  3. Select "Subscriptions."

  4. Locate Sibyl AI in the list of active subscriptions.

  5. Tap "Cancel Subscription."

  6. Follow the prompts to confirm cancellation.

πŸ“Œ Note: If you don’t see Sibyl AI under "Subscriptions," ensure you are logged in with the Apple ID used for the purchase.


Option 3: Cancel via Google Play Store (Android Users)

If you subscribed through Google Play, use these steps to cancel:

  1. Open the Google Play Store on your Android device.

  2. Tap your Profile Icon in the top-right corner.

  3. Select "Payments & Subscriptions."

  4. Tap "Subscriptions."

  5. Find Sibyl AI in the list.

  6. Tap "Cancel Subscription" and follow the prompts.

πŸ“Œ Note: If you don’t see Sibyl AI listed, ensure you are logged into the correct Google account that was used for the subscription.


Need Assistance?

If you encounter any issues canceling your subscription, please reach out to Sibyl AI Support for further assistance.


Final Notes

  • Cancelling your subscription stops future billing, but you retain access until your current billing period ends.

  • If you subscribed through the Apple App Store or Google Play Store, cancellation must be done through those platforms.

Wholeness and balance.

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