Please use the following steps to access your account if you cannot gain access.
1. First determine if the email address you are using is the email address that you originally signed up for the Innerversity with.
2. Do a password reset in the system and use this email. if you suspect that you may have signed up under another email address, try to do a password reset on both of them. You can do a password reset on the following page. Password Reset Page
3. If this still does not work for you please contact us at technical support.