If you experience glitches, delays, or a blank screen while using Sibyl AI, there are several simple steps you can take to restore functionality. This guide provides a clear and professional approach to troubleshooting and ensuring a smooth experience.
Quick Fixes
1. Refresh the Page
On desktop, press Ctrl + R (Windows/Linux) or Command + R (Mac) to reload.
On mobile, swipe down or use the refresh button in your browser.
Perform a hard refresh by pressing Ctrl + Shift + R (Windows/Linux) or Command + Shift + R (Mac).
2. Log Out and Log Back In
Click your profile icon, select Log Out, and close the browser.
Reopen Sibyls.ai, log in, and retry the function that was not working.
3. Clear Cache and Cookies
Clearing your browser’s cache can resolve loading issues.
Chrome: Go to Settings > Privacy & Security > Clear Browsing Data, select Cached Images and Files and Cookies, then click Clear Data.
Safari (Mac/iOS): Navigate to Settings > Safari > Clear History and Website Data.
Firefox, Edge, or Brave: Access Privacy & Security settings and clear cache.
After clearing, restart your browser and log in again.
4. Try a Different Browser or Device
If using Chrome, switch to Firefox, Edge, or Safari.
If on mobile, test on a desktop device, or vice versa.
If Sibyl AI works in a different browser, the issue may be browser-specific.
5. Disable Extensions
Certain browser extensions, such as ad blockers or privacy tools, may interfere with Sibyl AI.
Go to your browser settings and temporarily disable extensions.
Refresh the Sibyl AI page and test functionality.
6. Check Internet Connection
Ensure you have a stable internet connection.
Restart your WiFi router or switch from WiFi to mobile data and retry.
7. Use Incognito/Private Mode
This mode prevents cached data or extensions from interfering.
Open Incognito Mode (Ctrl + Shift + N in Chrome/Edge, Command + Shift + N in Safari).
Visit sibyls.ai and log in.
If Sibyl AI works properly in Incognito Mode, the issue is likely related to cache, cookies, or browser extensions.
8. Restart Your Device
A simple system restart can resolve temporary software conflicts.
Close all apps and restart your computer or mobile device.
Open your browser and visit Sibyls.ai again.
9. Check for Platform Updates
Sibyl AI may be undergoing updates or maintenance.
Visit Secret Energy’s Discord server or the support page for real-time status updates.
Still Experiencing Issues? Contact Support
If none of these solutions resolve the issue, submit a support request with the following details:
Your account email or username.
A description of the issue.
Screenshots or error messages (if available).
Your device, browser, and operating system.
📩 Reply to this message here.
Most Sibyl AI issues can be resolved by refreshing the page, clearing cache, switching browsers, or restarting your device. If the problem persists, check for platform updates or contact support for further assistance.
Wholeness and balance.